Privacy Policy
Last Updated: August 01, 2025
At Elliott Love Sounds, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data when you visit https://elliottlovesounds.com.au (the "Website") or engage with our wedding music and DJ services in Gold Coast, Brisbane, and Byron Bay. We comply with the Australian Privacy Principles (APP) under the Privacy Act 1988 (Cth) and, where applicable, international standards like GDPR.
1. Information We Collect
Personal Information: When you enquire or book (e.g., via contact form), we collect your name, email, phone, wedding date, venue, and message details (e.g., song preferences).
Event Details: Information like package interest, guest estimates, and priorities to tailor our services.
Usage Data: Automatically collected via cookies (see Cookie Policy), including IP address, browser type, and pages visited.
Marketing Data: If you subscribe to our newsletter or blog updates, your email for inspiration and tips.
We do not collect sensitive information (e.g., health data) unless relevant and consented to.
2. How We Use Your Information
To respond to enquiries, confirm availability, and provide quotes/services.
To personalise your experience, e.g., suggesting songs based on your vision.
For internal operations, like improving our Website and services.
For marketing (with consent), e.g., sending blog updates or promotions.
To comply with legal obligations, e.g., tax records.
We do not sell your data.
3. Disclosure of Information
Service Providers: Shared with trusted partners (e.g., Janda Events for MC coordination) only as needed for your booking.
Legal Requirements: If required by law, such as court orders.
Business Transfers: In case of merger or sale, data may transfer with assets.
4. Data Security
We use secure servers and encryption for forms. However, no online transmission is 100% secure; you submit at your own risk.
5. Your Rights
Access, correct, or delete your data by emailing hello@elliottlovesounds.com.au.
Opt out of marketing via unsubscribe links.
For complaints, contact us or the Office of the Australian Information Commissioner (OAIC).
6. Children's Privacy
Our services are not for those under 18; we do not knowingly collect data from minors.
7. International Transfers
Data is stored in Australia; if transferred overseas (e.g., cloud services), we ensure APP compliance.
8. Changes to Policy
Updates will be posted; continued use implies acceptance.
For questions, contact hello@elliottlovesounds.com.au.